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Customer Service


I deleted my Resume [or Cover Letter]. Can I get it back?


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Yes! Our Customer Support team can usually retrieve a deleted resume or cover letter from our backup archives.

Submit a Support Request, click the Live Help button to launch a chat, or contact us by phone.

We’ll do our best to restore the document to your Pongo account.

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 Success Story
This service was an excellent guidance tool for me, since I haven't done this for many years. It really led me through the resume writing process step-by-step to make sure I didn't forget any important information along the way. I was really pleased with the service and would highly recommend it to anyone! - James C.
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